The Balanced Scorecard is a methodology to support the business strategy developed by Robert Kaplan and David Norton in the 90s. It aims to go beyond traditional accounting systems, analyzing the results in a holistic view of the company based on four major perspectives: economic, financial, customer, internal processes and learning. The logic is of type top-down, which is what is defined at the strategic level determines what will be produced at lower levels. The strategy is translated into action through the development of strategy maps in which each measure of the BSC is inserted into a chain of cause-effect relationships, linking strategy with results expected by driver (activities) that will aim to the results. The concept of value, with all its references, links all the elements of a BSC unifying and giving an overview of the results of management.
Associated Software:
Easy Scorecard
The Dashboard (tableau de bord) is a summary of management related to the different functions and business areas, which reports estimates and final data in graphic form. The DSB is a tool to assist management with the definition, implementation and monitoring of business strategies. It can be considered the terminal architecture Business Intelligence that connects the ERP systems to a relational database or data warehouse. Appropriate structures (OLAP cubes), can be analyzed in an interactive and fast data in the DWH with front-end tools such as MS Access or MS Excel. The selected data are then summarized in reports and dashboard and constantly updated both prospective stocktaking (forecasting, budgeting).
Associated Software:
Enterprise Dashboard